For Quality Managers

A real validation pack, not a wave of the hand.

Supplier documentation for laboratories operating under, or pursuing, ISO 15189 / UKAS accreditation. Request access below; we'll review and email the PDFs within one working day.

What's in the pack

Ten documents, ~30 pages, written for your QM.

  • 1
    System overview
    Architecture, hosting region (UK), suppliers, security controls. Attach to your supplier file.
  • 2
    Data integrity (ALCOA+) statement
    Point-by-point: Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring, Available. Plus the lab-specific extensions — result traceability chain, QC evaluation transparency, email trail.
  • 3
    System validation summary
    GAMP 5 Category 4 declaration. Explicit on what we (the supplier) validate vs what your laboratory must validate during its PQ.
  • 4
    Audit trail review procedure
    Weekly / monthly / quarterly cadences, red flags, investigation playbook. Adopt as-is or adapt.
  • 5
    Known gaps and roadmap
    The honest list. No MFA on password logins yet, no third-party pen test in the last 12 months, no published uptime SLA — with customer compensating measures for each. The most important document in the pack.
  • 6–9
    Four SOP templates
    User account management · Access control review · Backup verification · Change management. Bracketed placeholders for your QM to adapt and adopt.
What the pack is not. Turnkey accreditation. Your laboratory remains responsible for its own ISO 15189 compliance — including Performance Qualification of FreshLIMS in your environment, and the operational SOPs that govern its use. We provide the supplier documentation you attach to your quality system; you do the rest.

Request the pack

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Reviewed by a human · reply within 1 working day